Terms & Conditions — dgb99 Betting Platform Usage Policy

📋 1. General Terms

Dgb99 is an online betting and gaming platform serving users in Bangladesh and internationally. These Terms & Conditions ("Terms") constitute a binding agreement between dgb99 and its users.

By using dgb99's website or mobile app, registering an account, or accessing any of our services, you are considered to have read, understood, and agreed to these Terms in full. If you do not agree with these terms, please do not use the platform.

• Dgb99 reserves the right to modify these Terms and Conditions at any time.
• Continued use of the platform after updated terms are published constitutes acceptance of the new terms.
• Dgb99 reserves the right to suspend or terminate any user's account.
• These Terms and Conditions are published in Bengali. In the event of any discrepancy in translation, the original English version shall prevail.
• Users must be 18 years of age or older to access and use dgb99's services.

👤 2. Account Registration & Eligibility

To open an account with dgb99, you must meet certain eligibility requirements. Opening an account with false information is strictly prohibited and such accounts may be closed at any time.

• All information provided at the time of registration must be truthful, accurate, and complete.
• Each user may register one account only. Creating multiple accounts is not allowed.
• Keeping your account password confidential is your responsibility. dgb99 will not be liable for any loss resulting from sharing your password with others.
• Any changes to your account details must be reported to dgb99 immediately.
• Withdrawals may be restricted until KYC (Know Your Customer) verification is completed.
• Opening an account on behalf of a minor is strictly prohibited.

🏏 3. Betting Rules

Before placing a bet on dgb99, please review the specific rules for each market. In any betting dispute, dgb99's decision shall be final. Following the Terms & Conditions ensures your betting experience remains fair and enjoyable.

• Once a bet is placed, it cannot be cancelled unless dgb99 voids it directly.
• If a match or event is cancelled, your stake will be refunded.
• Dgb99 reserves the right to void any bet placed at incorrect odds due to a technical error.
• In live betting, odds change in real time — the odds at the moment your bet is confirmed are final.
• Maximum bet limits may vary depending on the market and event.
• If match-fixing or any form of irregularity is suspected, the relevant bet may be voided.
• Attempting to gain an unfair advantage by placing opposing bets on the same match (arbitrage) may result in account suspension.

💳 4. Payments & Financial Transactions

Dgb99 supports a range of payment methods for deposits and withdrawals, including Mobile Pay, Nagad, and Rocket. The following terms apply to all financial transactions.

• Minimum and maximum deposit and withdrawal limits apply — full details are available on the transactions page.
• Withdrawal requests typically take 1–3 business days to process.
• KYC verification must be completed before withdrawals can be processed.
• We recommend using the same payment method for both deposits and withdrawals.
• Dgb99 may request additional verification for any suspicious transactions.
• Dgb99 reserves the right to hold transactions and report to authorities if money laundering or fraud is suspected.
• A currency conversion fee may apply at the applicable rate.

🎁 5. Bonus & Rewards Policy

Dgb99's bonus and rewards program offers added value for users. However, each bonus comes with its own terms that must be followed.

• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• To withdraw bonus funds, the applicable wagering requirement must be met.
• Bonus abuse or any attempt to claim bonuses through fraudulent means may result in account termination.
• Multiple bonus claims from the same device or IP address are not permitted.
• Loyalty points will expire if not used within the specified validity period.
• Dgb99 reserves the right to modify or cancel any bonus offer at any time.

🛡️ 6. Responsible Betting

Dgb99 believes betting is a form of entertainment — and it should stay that way. We make responsible betting our top priority so it never becomes a problem. This section of our Terms & Conditions is especially important.

• Users can set their own deposit limits, betting limits, and session time limits.
• You have the option to temporarily deactivate your own account (self-exclusion) if needed.
• If you notice signs of problem gambling, we strongly recommend seeking help immediately.
• If dgb99 detects irregular betting patterns, it may issue a warning to the user.
• To learn more about responsible betting, visit our Responsible Gaming View page.

🚫 7. Prohibited Activities

Certain activities are strictly prohibited on the dgb99 platform. Violating these Terms & Conditions may result in immediate account termination and forfeiture of any deposited funds.

• Creating multiple accounts or using another person's account.
• Using bots, scripts, or automated software to place bets.
• Exploiting system vulnerabilities or bugs for unfair advantage.
• Using the platform to launder money or conceal the source of illicit funds.
• Colluding with other users to place bets through fraudulent arrangements.
• Harassing or threatening dgb99 staff or support team members.
• Attempting to hack or gain unauthorized access to any part of the platform.

🔒 8. Privacy & Data Protection

Dgb99 stores users' personal information with the highest level of security. Our Privacy Policy is an integral part of these Terms & Conditions. For more details, visit our Privacy Policy View page.

• User data is securely stored with SSL encryption.
• Personal information is never sold or transferred to third parties.
• We may be required to share information with authorities to meet legal obligations.
• Cookies and tracking technologies are used to enhance the user experience.
• Even after account closure, data may be retained for a specified period as required by law.

⚖️ 9. Limitation of Liability

Dgb99 always strives to provide the best service; however, our liability is limited in certain circumstances. Under these Terms and Conditions, dgb99 will not be held responsible for the following.

• Losses caused by internet disconnection or technical issues.
• Delayed transactions due to third-party payment gateway issues.
• Account information leaked due to the user's own negligence.
• Unforeseeable external events (force majeure) such as natural disasters or cyberattacks.
• Financial losses from betting outcomes are the result of the user's own decisions.

🔄 10. Changes to Terms & Contact

Dgb99 may update these Terms and Conditions at any time. Users will be notified on the platform when changes are made, and the "Last Updated" date will be revised accordingly. It is the user's responsibility to check this page regularly.

If you have any questions or concerns about these Terms & Conditions, please get in touch with us. Our support team is always ready to assist you.

• Email: support@dgb99.bet
• Live Chat: Help Centre Chat with us directly from the page.
• If you object to any changes to the Terms, you may request to close your account within 30 days.
• Any disputes arising from these Terms and Conditions shall be subject to international arbitration law.